Privacy policy

Welcome to the website of Home Invest Belgium, a public regulated real estate company under Belgian law ( Belgian REIT), with registered offices at Boulevard de la Woluwe 46, B11- B 1200 Brussels, registered with the Companies Registration Office in Brussels and with VAT number 420 767 885.

This policy applies to all websites owned by Home Invest Belgium and/or companies that Home Invest Belgium controls, directly or indirectly and all products and services offered by Home Invest Belgium.

This privacy notice governs the manner in which Home Invest Belgium collects, uses, maintains and discloses Personal Data from users of the website.

Home Invest Belgium is committed to protecting and respecting your privacy.

By using this website, you acknowledge that you have read the terms of this privacy notice and that you agree with the collection and the use of your information as set out in this notice. Home Invest Belgium may, at any time, revise these terms and conditions. By using this website after we post any changes to these terms and conditions, you agree to accept those changes whether or not you have reviewed them. If you do not agree to this notice, please do not use our website.

Although Home Invest Belgium makes every effort to provide information that is accurate and up to date, this is no guarantee as regards accuracy, comprehensiveness and currency of the information offered. Home Invest Belgium can under no circumstances be held liable as a result of the use of the information appearing on this website or as a result of the absence of specific information on the site.

Collection of Personal Data

In this notice “Personal Data” means information which relates to an individual and which identifies that individual either directly or indirectly.

We may collect Personal Data from you directly when you provide us with personal information, e.g. when you register on our website, sign up to receive information, fill out a survey or make a comment or enquiry. The types of information we may collect from you directly include your name, address, email address, user name, telephone number, age, date of birth, gender, user-generated content, any other personal information you voluntarily provide to us.

We (and third party service providers acting on our behalf) may use cookies and other tools ( e.g. pixel tags) to automatically collect information about you when you use Home Invest Belgium websites. The types of information collected automatically may include: information about the type of browser you use, details of the web pages you viewed, your IP address, the hyperlinks you have clicked, your user name, profile picture, gender, networks and any other information you choose to share when using third party sites ( such as when you use the “Like” functionality on Facebook).

We may receive personal information about you from other legitimate sources, including information from commercially available sources such as public databases and information from third parties. The types of personal information that we may collect from such sources include your name, address, age, preferences and publicly available information such as user-generated content, blogs and postings, as permitted by law.

Generally, you can visit our website without providing any Personal Data about yourself.

By communicating Personal Data to Home Invest Belgium you allow Home Invest Belgium to process and use your personal data for the purposes set out below.

Web browser cookies

Our website may use “cookies” to enhance your experience. If you refuse these cookies, certain parts of the website will not work or will not work optimally. You can always choose to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of our website may not function properly.

Uses made of your information

We may collect and use Personal Data for the following purposes:

To provide you with the information and services that you request from us;
To send periodic mails: we may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your questions and/or requests. If you decide to opt- in to our mailing list, you will receive emails that may include information about our company, updates, related products, service information, etc. If at any time, you would like to opt-out from receiving future emails, you can always contact us via our website;
To provide you with information about other services we offer that are similar to those that you have already used or enquired about;
To notify you about changes to our services;
To improve our website: we may use feedback you provide to improve our products and services;
We reserve the right to disclose Personal Data as required by law and when we believe that disclosure is necessary to protect our rights or the rights of others, or to comply with a judicial proceeding, court order or legal process.

When providing Personal Data on this website, you acknowledge that you have the necessary authorization and consent to disclose Personal Data to be used by Home Invest Belgium as described in this Policy.

If we are going to use Personal Data in a manner different from the reasons set out above we will notify you and you will have the choice to whether or not we can use the Personal Data in such a way.

Legal disclosure

We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out websites or surveys. We may share your Personal Data with these third parties for those limited purposes.

You agree that we have the right to share your Personal Data with our affiliates, public authorities (including judicial and police authorities), in the event of, for example, a cyber security incident

Sensitive Personal Data

As a general rule, Home Invest Belgium does not collect sensitive personal data through its website, meaning Personal Data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, data, health or sex life. By volunteering unsolicited sensitive Personal Data to us you expressly consent to your Personal Data being used as described in this notice.

Rights regarding your Personal Data: access, correction, update and deletion

You have the right to request rectification of your personal data and you can, at any time, object to the processing of your personal data for direct marketing purposes.

You can address your request to access, correct, update or object to the use of your personal data to privacy@homeinvest.be. If you are currently receiving information about Home Invest Belgium and no longer wish to do so, please unsubscribe from this service by contacting us by e-mail at privacy@homeinvest.be. However, note that we may need to retain certain information, for example for legal or administrative purposes (e.g. keeping of accounting records).

If our processing of your Personal Data is based specially on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your information for direct marketing purposes.

You have the right to obtain from us, under certain circumstances, your information in a structured, commonly used and machine readable form so you can reuse it for your own purposes across different services.

Security

We have implemented a number of security features throughout our website in order to prevent the unauthorized release of or access to collected and/or received information. We have endeavoured to create a secure and reliable website for you, but note that the confidentiality of any communication or material transmitted to or from us or any other party via our website or email cannot be guaranteed. We accept no responsibility or liability for the security of information transmitted via these methods. All information you provide to us is stored on our secure servers. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Retention of your information

The information we hold about you will be retained in a manner consistent with the applicable data protection legislation. In any event, your information shall not be kept longer than is necessary to achieve the purposes stated in this privacy notice. If you wish to request that we no longer use your registration information to provide you services contact us at privacy@homeinvest.be.

Third- party websites

Our website may contain links to other websites. Home Invest Belgium is not responsible nor liable for the privacy policy of these websites. You should be aware that the owners of such third-party websites might collect, use or transfer Personal Data under different terms and conditions than Home Invest Belgium.

This Policy was last updated on 14th May 2018. In order to check updates to this Policy, please consult this page on a regular basis.

If you have any questions about this Privacy notice, please write to the following address:

Home Invest Belgium NV

Woluwedal 46/11
1200 Brussels

Alternatively, you may contact the Privacy Commission (“Commissie voor de Bescherming van de Persoonlijke Levenssfeer”) via commission@privacycommission.be.